1. Introduction
This Privacy Policy describes how Pantherahive ("we", "us", or "our") collects, uses, and shares your personal information when you use our platform and services.
Pantherahive is an AI-powered workflow automation platform that includes multiple integrated applications for productivity, content creation, and business automation.
2. Information We Collect
2.1 Account Information
- Email address: For account creation and communication
- Name: For personalization and identification
- Payment information: Processed securely through Square and NowPayments (we do not store full credit card numbers)
- Authentication credentials: Managed through Firebase Authentication
2.2 Usage Data
- Workflow executions: Which workflows you run, when, and how often
- App usage: Which integrated apps you use (Sharper4K, AI Study Genius, Code Editor, etc.)
- Credit transactions: Purchase history, credit balance, and spending patterns
- Feature interactions: Buttons clicked, pages viewed, time spent on platform
2.3 Content Data
- Files and uploads: Images, documents, code, and other content you upload
- Generated content: AI-generated images, code, documents, and other deliverables
- Project data: Project names, descriptions, tasks, and metadata
- Collaboration data: Shared projects, comments, and team interactions
2.4 Technical Data
- IP address: For security and fraud prevention
- Browser type and version: For compatibility and optimization
- Device information: Operating system, screen resolution, device type
- Cookies and tracking: Session management and analytics
- Error logs: For debugging and platform improvement
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Provide, maintain, and improve our platform and services
- Process workflow executions and app requests
- Manage your credit balance and transactions
- Store and deliver your generated content
3.2 Business Operations
- Process payments and manage billing
- Enforce our 30% ownership and revenue share agreements (as per Terms of Service)
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations and enforce our terms
3.3 Communication
- Send account-related notifications and updates
- Respond to your support requests and inquiries
- Send marketing communications (with your consent)
- Notify you of platform changes and new features
3.4 Analytics and Improvement
- Analyze usage patterns to improve platform performance
- Develop new features and services
- Conduct research and development
- Generate aggregate statistics (anonymized)
4. Information Sharing and Disclosure
We may share your information with:
4.1 Service Providers
- Payment processors: Square, NowPayments for transaction processing
- Cloud hosting: Oracle Cloud, DigitalOcean for infrastructure
- Authentication: Firebase for secure login and user management
- AI services: OpenAI, Anthropic, Stability AI for content generation
- Email services: For transactional and marketing emails
4.2 Legal Requirements
- When required by law, court order, or government request
- To protect our rights, property, or safety
- To enforce our Terms of Service
- To prevent fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit (HTTPS/TLS) and at rest
- Authentication: Secure Firebase authentication with multi-factor options
- Access controls: Role-based access and principle of least privilege
- Regular audits: Security assessments and vulnerability scanning
- Monitoring: Real-time threat detection and logging
- Backups: Regular encrypted backups for data recovery
Note: While we implement strong security measures, no system is 100% secure. You use the platform at your own risk.
6. Data Retention
We retain your information for different periods depending on the type:
- Account data: As long as your account is active
- Content and deliverables: Until you delete them or close your account
- Transaction records: 7 years for tax and legal compliance
- Usage logs: 90 days for analytics and debugging
- Ownership records: Indefinitely to enforce 30% revenue share agreements
After account closure, we may retain certain information for legal obligations, dispute resolution, and enforcement of our terms.
7. Your Rights and Choices
7.1 Access and Portability
You have the right to:
- Access the personal information we hold about you
- Request a copy of your data in a portable format
- Download your generated content and deliverables
7.2 Correction and Deletion
- Update or correct your account information
- Request deletion of your personal information (subject to legal retention requirements)
- Delete specific content or projects
7.3 Opt-Out Rights
- Unsubscribe from marketing emails (account notifications still apply)
- Disable cookies through browser settings (may affect functionality)
- Request restriction of certain data processing activities
7.4 Exercising Your Rights
To exercise any of these rights, contact us at privacy@pantherahive.com. We will respond within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Essential cookies: Session management, authentication, security
- Analytics cookies: Usage statistics and performance monitoring
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings, but disabling them may affect platform functionality.
9. Third-Party Services
Our platform integrates with various third-party services, each with their own privacy policies:
- OpenAI: AI text generation - Privacy Policy
- Anthropic: Claude AI - Privacy Policy
- Stability AI: Image generation - Privacy Policy
- Firebase: Authentication - Privacy Policy
- Square: Payment processing - Privacy Policy
We are not responsible for the privacy practices of these third-party services.
10. Children's Privacy
Pantherahive is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Data processing agreements with service providers
- Compliance with applicable data protection laws
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation:
- Right to access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.
15. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
Email: privacy@pantherahive.com
Support: support@pantherahive.com
Website: https://pantherahive.com
Data Protection Officer: dpo@pantherahive.com